RESUME
DAVID L. GRAY
2914 Spring Brook Drive
Garland, TX 75044-3750
Telephone: (972) 495-0229 (home)
Telephone: (972) 423-8354 (work)
E-mail: davidlgray2001@netscape.net
WWW: www.davidlgray.com
JOB OBJECTIVES
- To write technical documentation
- To support software designers responsible for writing customer documentation or internal engineering documents
- To manage a Technical Publications group
SUMMARY OF WORK SKILLS
EXPERIENCE USING WORD PROCESSING AND GRAPHICS PROGRAMS
- Microsoft Word on the personal computer - 4.0 years experience
- FrameMaker on the Sun workstation/personal computer - 5.5 years experience
- SGML Publisher on the Sun workstation - 7.0 years experience
- Interleaf on the Apollo workstation - 1.5 years experience
- Jasc Paint Shop Pro on the personal computer - 1.5 years experience
- XML on the personal computer - less than 1 year experience
- Microsoft Excel on the personal computer - less than 1 year experience
- Microsoft PowerPoint on the personal computer - less than 1 year experience
MANAGEMENT SKILLS
- Able to manage writers from widely varying backgrounds and nationalities in order to produce customer documentation
- Able to take information from a Subject Matter Expert and turn it into a form suitable for publication
- Able to manage a Technical Publications group that is widely separated geographically
- Able to produce documentation with a fraction of the resources normally required
COMMUNICATION SKILLS
- Able to effectively communicate verbally and in writing
- Able to design documentation for external customers and internal use
- Able to use color, composition, and graphics to enhance communication of the written word
- Able to use Information MappingŪ to enhance written communication
COMPUTER SKILLS
- Knowledge of UNIX, Linux, Windows 9X, 2000, XP Professional, and MS-DOS operating systems
- Knowledge of FORTRAN and BASIC programming languages with experience on both mainframe and microcomputer s
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WORK EXPERIENCE
AVIATION INDUSTRY/FACTORY AUTOMATION DOCUMENTATION
Contract Technical Writer - Advanced Integration Technology, Inc., Plano, TX, 10/22/03 to present
- Responsible for revising existing customer documentation, including User, Hardware Maintenance, and System Administration manuals, for industrial automation systems to assemble aircraft
- Responsible for generating new customer documentation for industrial automation systems to assemble aircraft
Nokia UltraSite DOCUMENTATION REUSE INITIATIVE
Technical Author - Kudos Information, Inc., Dallas, TX, 6/10/02 to 7/15/02, 10/08/02 to 10/28/02
- Applied Nokia reuse criteria to Nokia UltraSite Support and Antenna documentation
- Prepared Content Specifications for Nokia UltraSite Support and Antenna documentation in Microsoft Excel
- Updated TDMA Co-Siting Content Specification to comply with Acceptance Criteria and engineering input
- Used XML to write instruction modules for TDMA Co-Siting kits for Nokia wireless base stations
ESE/VSE DOCUMENTATION ENHANCEMENT AND DEVELOPMENT
Information Products Resource Manager - Lucent Technologies, Allen, TX, 6/12/00 to 1/11/02
- Supervised Technical Publications team in the production of customer documentation, custom applications for specific customers, and internal engineering documents for a tandem soft switch
- Edited documents written by team Technical Writers to ensure that they conformed to Technical Publications standards
- Wrote, with the technical assistance of software designers, Release Notes for ESE/VSE tandem soft switch software loads
- Wrote parts of the ESE/VSE Software Operations Guide in FrameMaker
AXE 10 DOCUMENTATION ENHANCEMENT/DEVELOPMENT/TECHNICAL TRAINING
Technical Writer III/Docware in Design Editor - Ericsson Inc., Richardson, TX, 1/2/96 to 6/9/00
- Edited documents written by software designers to make them suitable for publication
- Taught SGML writing platform course for software designers
- Conducted seminars in SGML documentation and writing techniques
- Wrote, with the technical assistance of software designers, Feature Description documents in SGML Publisher for a PCS mobile radio system
- Wrote, with the technical assistance of software designers, Job Procedure documents in SGML Publisher for a Class 5 telephone switch
Senior Technical Writer/Senior Editor - Ericsson Telecom AB, Karlstad, Sweden, 5/1/94 to 12/31/95
- Wrote Operation and Maintenance documents in SGML Publisher for a Class 5 telephone switch
- Edited Operation and Maintenance documents for a Class 5 telephone switch
Documentation Supervisor/Senior Technical Writer - Ericsson Network Systems, Richardson, TX, 2/20/90 to 4/30/94
- Supervised writing group with responsibility for writing and updating Product Descriptions in SGML Publisher for a Class 5 telephone switch
- Wrote Job Procedure documents in FrameMaker for a Class 5 telephone switch
PRIOR EXPERIENCE
Includes employment as a Sales Associate at Radio Shack, Inc.; a Technical Writer/Editor at AG Communications Systems; a Member of Technical Staff at GTE Software Development; and a Technical Writer at Federal Express Corp., and the General Electric Co.
EDUCATION
DEGREE RECEIVED
BS in Chemistry, Christian Brothers University, Memphis, TN
Specialized Training
Information MappingŪ, 03/01
Other
Owensboro Vocational School, Owensboro, KY (Communications Electronics)
Undergraduate
- Christian Brothers University, Memphis, TN (minor in Physics and Mathematics)
- Brescia University, Dept. of Education, Owensboro, KY (Education)
FCC LICENSE HELD
Commercial First Class Radiotelephone