Technical writing has been part of my job description since 1983.
AVIATION INDUSTRY/FACTORY AUTOMATION DOCUMENTATION
Contract Technical Writer - Advanced Integration Technology, Inc., Plano, TX, 10/22/03 to present
- Responsible for revising existing customer documentation, including User, Hardware Maintenance, and System Administration manuals, for industrial automation systems to assemble aircraft
- Responsible for generating new customer documentation for industrial automation systems to assemble aircraft
Nokia UltraSite DOCUMENTATION REUSE INITIATIVE
Technical Author - Kudos Information, Inc., Dallas, TX, 6/10/02 to 7/15/02, 10/08/02 to 10/28/02
- Applied Nokia reuse criteria to Nokia UltraSite Support and Antenna documentation
- Prepared Content Specifications for Nokia UltraSite Support and Antenna documentation in Microsoft Excel
- Updated TDMA Co-siting Content Specification to comply with Acceptance Criteria and engineering input
- Used XML to write instruction modules for TDMA Co-Siting kits for Nokia wireless base stations
ESE/VSE DOCUMENTATION ENHANCEMENT and DEVELOPMENT
Information Products Resource Manager - Lucent Technologies, Allen, TX, 6/12/00 to 1/11/02
- Wrote, with the technical assistance of software designers, Release Notes in Microsoft Word for ESE/VSE tandem soft switch software loads and parts of the ESE/VSE Software Operations Guide in FrameMaker
- Wrote parts of the ESE/VSE Software Operations Guide in FrameMaker
AXE 10 DOCUMENTATION ENHANCEMENT/DEVELOPMENT/SERVICES
Technical Writer III/Docware in Design Editor - Ericsson Inc., Richardson, TX, 1/2/96 to 6/12/00
- Wrote, with the technical assistance of software designers, Feature Description documents in SGML Publisher for a PCS mobile radio system (GSM)
- Wrote, with the technical assistance of software designers, Job Procedure documents in SGML Publisher for a Class 5 telephone switch
Senior Technical Writer/Senior Technical Editor - Ericsson Telecom AB, Karlstad, Sweden, 5/1/94 to 12/31/95
- Wrote Operation and Maintenance documents in SGML Publisher for a Class 5 telephone switch
Documentation Supervisor/Senior Technical Writer - Ericsson Network Systems, Richardson, TX, 2/20/90 to 4/30/94
- Wrote Job Procedure documents in FrameMaker for a Class 5 telephone switch
GTD-5 EAX USER'S GUIDE ENHANCEMENT
Senior Technical Writer/Senior Technical Editor - AG Communication Systems, Phoenix, AZ, 1/2/89 to 1/31/90
- Wrote portions of the GTD-5 EAX User’s Guide in Apollo Interleaf for a Class 5 telephone switch