My experience as a Technical Writing Manager took place during two distinct periods of time and for two different companies.
ESE/VSE DOCUMENTATION ENHANCEMENT and DEVELOPMENT
Information Products Resource Manager - Lucent Technologies, Allen, TX, 6/12/00 to 1/11/02
- Supervised Technical Publications team in the production of customer documentation, custom applications for specific customers, and internal engineering documents for a tandem soft switch
AXE 10 DOCUMENTATION ENHANCEMENT/DEVELOPMENT
Documentation Supervisor/Senior Technical Writer - Ericsson Network Systems, Richardson, TX, 2/20/90 to 4/30/94
- Supervised writing group with responsibility for writing and updating Product Descriptions in SGML Publisher for a Class 5 telephone switch