DAVID L. GRAY 2914 Spring Brook Drive Garland, TX 75044-3750 Telephone: (972) 495-0229 (H) Telephone: (972) 423-8354 (W) E-Mail: davidlgray2001@netscape.net WWW: www.davidlgray.com JOB OBJECTIVES * To write technical documentation * To support software designers responsible for writing customer documentation or internal engineering documents * To manage a Technical Publications group SUMMARY OF WORK SKILLS EXPERIENCE USING WORD PROCESSING AND GRAPHICS PROGRAMS * Microsoft Word on the personal computer - 4.0 years experience * FrameMaker on the Sun workstation/personal computer - 5.5 years experience * SGML Publisher on the Sun workstation - 7.0 years experience * Interleaf on the Apollo workstation - 1.5 years experience * Jasc Paint Shop Pro on the personal computer - 1.5 years experience * XML on the personal computer - less than 1 year experience * Microsoft Excel on the personal computer - less than 1 year experience * Microsoft PowerPoint on the personal computer - less than 1 year experience MANAGEMENT SKILLS * Able to manage writers from widely varying backgrounds and different nationalities in order to produce customer documentation * Able to take information from a Subject Matter Expert and turn it into a form suitable for publication * Able to manage a Technical Publications group that is widely separated geographically * Able to produce documentation with a fraction of the resources normally required COMMUNICATION SKILLS * Able to effectively communicate verbally and in writing * Able to design documentation for external customers and internal use * Able to use color, composition, and graphics to enhance communication of the written word * Able to use Information Mapping (R) to enhance written communication COMPUTER SKILLS * Knowledge of UNIX, Linux, Windows 9X, 2000, XP Professional, and MS-DOS operating systems * Knowledge of FORTRAN and BASIC programming languages with experience on both mainframe and microcomputers WORK EXPERIENCE AVIATION INDUSTRY/FACTORY AUTOMATION DOCUMENTATION Contract Technical Writer - Advanced Integration Technology, Inc., Plano, TX, 10/22/03 to present * Responsible for revising existing customer documentation, including User, Hardware Maintenance, and System Administration manuals, for industrial automation systems to assemble aircraft * Responsible for generating new customer documentation for industrial automation systems to assemble aircraft Nokia UltraSite DOCUMENTATION REUSE INITIATIVE Technical Author - Kudos Information, Inc., Dallas, TX, 6/10/02 to 7/15/02, 10/08/02 to 10/28/02 * Applied Nokia reuse criteria to Nokia UltraSite Support and Antenna documentation * Prepared Content Specifications for Nokia UltraSite Support and Antenna documentation in Microsoft Excel * Updated TDMA Co-Siting Content Specification to comply with Acceptance Criteria and engineering input * Used XML to write instruction modules for TDMA Co-Siting kits for Nokia wireless base stations ESE/VSE DOCUMENTATION ENHANCEMENT and DEVELOPMENT Information Products Resource Manager - Lucent Technologies, Allen, TX, 6/12/00 to 1/11/02 * Supervised Technical Publications team in the production of customer documentation, custom applications for specific customers, and internal engineering documents for a tandem soft switch * Edited documents written by team Technical Writers to ensure that they conformed to Technical Publications standards * Wrote, with the technical assistance of software designers, Release Notes in Microsoft Word for ESE/VSE tandem soft switch software loads * Wrote parts of the ESE/VSE Software Operations Guide in FrameMaker AXE 10 DOCUMENTATION ENHANCEMENT/DEVELOPMENT/TECHNICAL TRAINING Technical Writer III/Docware in Design Editor - Ericsson Inc., Richardson, TX, 1/2/96 to 6/9/00 * Edited documents written by software designers to make them suitable for publication * Taught SGML writing platform course for software designers * Conducted seminars in SGML documentation and writing techniques * Wrote, with the technical assistance of software designers, Feature Description documents in SGML Publisher for a PCS mobile radio system (GSM) * Wrote, with the technical assistance of software designers, Job Procedure documents in SGML Publisher for a Class 5 telephone switch Senior Technical Writer/Senior Technical Editor - Ericsson Telecom AB, Karlstad, Sweden, 5/1/94 to 12/31/95 * Wrote Operation and Maintenance documents in SGML Publisher for a Class 5 telephone switch * Edited Operation and Maintenance documents for a Class 5 telephone switch Documentation Supervisor/Senior Technical Writer - Ericsson Network Systems, Richardson, TX, 2/20/90 to 4/30/94 * Supervised writing group with responsibility for writing and updating Product Descriptions in SGML Publisher for a Class 5 telephone switch * Wrote Job Procedure documents in FrameMaker for a Class 5 telephone switch PRIOR EXPERIENCE Includes employment as a Sales Associate at Radio Shack, Inc.; a Technical Writer/Editor at AG Communications Systems; a Member of Technical Staff at GTE Software Development; and a Technical Writer at Federal Express Corp and the General Electric Co. EDUCATION DEGREE RECEIVED BS in Chemistry, Christian Brothers University, Memphis, TN Specialized Training Information Mapping (R), 03/01 Undergraduate * Christian Brothers University, Memphis, TN (minor in Physics and Mathematics) * Brescia University, Department of Education, Owensboro, KY (Education) Other Owensboro Vocational School, Owensboro, KY (Communication Electronics) FCC LICENSE HELD Commercial First Class Radiotelephone